Our Return Policy:
Our return policy is 100% guaranteed, if the product(s) are returned within 30 days of the actual order date.

* All items must be returned still sealed and in their original condition..
* A return authorization is required before any return can be refunded.

Refunds for returns:
You will be refunded 100% of the product's price MINUS our actual shipping costs as well as any discounts taken at checkout.

All returns, totaling over $300.00 per order, will be assessed a 25% restocking fee.

Manufacturer's Defect
If there is a manufacturer's defect, actual shipping fees, will be waived. In the case of a manufacturer's defect a call tag will be issued to you for return shipping. Call tags are pre-paid shipping labels for the return of any defective merchandise.

Refrigerated Products:
All products requiring refrigeration, all probiotics, and individual health bars are NOT accepted as returns unless there is a manufacturer's defect.

Return Authorization Required for All Returns
A return authorization number is required to ensure proper crediting. All returns must be made within 30 days of purchase. You will need to call us for this information before you send any item back. Please call us at 888-460-3091, or email us at: customerservice@oakwayhealthcenter.com for more information.